Back at the Office
No Free Samples
By Judy Kneiszel (page 10)
Clients expect quality products; the big challenge for PROs is selling the service customers can’t try before they buy.
Cover Story
From Big Ten to Big Tents
By Sharon Verbeten (page 20)
Pennsylvania’s Robinson Portable Toilets targets the region’s largest special events to grow an established brand.
Expo Preview
Just a Redneck from Georgia
By Ted J. Rulseh (page 16)
Jeff Foxworthy brings his brand of country humor to the stage for the Industry Appreciation Party at the 2008 Pumper & Cleaner Expo.
From the Editor
It’s a Good Thing
By Jim Kneiszel (page 4)
Recognize and pounce on an opportunity to gain positive local media coverage for your portable sanitation business.
Industry News
United Site Services Acquires 11 Companies
(page 30)
United Site Services of Boston has acquired 11 companies, enabling it to increase its national presence...
On Location
Accelerated Service
By Betty Dageforde (page 12)
New York PRO keeps the pedal to the metal to refresh hundreds of restrooms during NASCAR road race week at Watkins Glen.
PRO Forum
Fleet Repair Woes
(page 40)
A PRO stung by frequent truck repairs is advised to develop a maintenance plan and crack down on damage caused by careless drivers.
Think Tank
Tailor Your Service Offerings
By Mary Shafer (page 28)
When it comes to retooling the business, PROs say the market drives trends toward generalization or specialization.
Truck Corner
The Inside Scoop
By Bob Carlson and Jerry Kirkpatrick (page 38)
For a look at how your vacuum pump works, remove the end plate and inspect all components.
