November 2007 Table of Contents

Features

• 10Back at the Office: No Free Samples
  Clients expect quality products; the big challenge for PROs is selling the service customers can’t try before they buy.
• 12On Location: Accelerated Service
  New York PRO keeps the pedal to the metal to refresh hundreds of restrooms during NASCAR road race week at Watkins Glen.
• 16Expo Preview: Just a Redneck from Georgia
  Jeff Foxworthy brings his brand of country humor to the stage for the Industry Appreciation Party at the 2008 Pumper & Cleaner Expo.
• 20Cover Story: From Big Ten to Big Tents
  Pennsylvania’s Robinson Portable Toilets targets the region’s largest special events to grow an established brand.

Columns

• 4From the Editor: It’s a Good Thing
  Recognize and pounce on an opportunity to gain positive local media coverage for your portable sanitation business.
• 28Think Tank: Tailor Your Service Offerings
  When it comes to retooling the business, PROs say the market drives trends toward generalization or specialization.
• 30Industry News: United Site Services Acquires 11 Companies
  United Site Services of Boston has acquired 11 companies, enabling it to increase its national presence...
• 38Truck Corner: The Inside Scoop
  For a look at how your vacuum pump works, remove the end plate and inspect all components.
• 40PRO Forum: Fleet Repair Woes
  A PRO stung by frequent truck repairs is advised to develop a maintenance plan and crack down on damage caused by careless drivers.