Home » March 2008 Table of Contents
March 2008 Table of Contents

Features
-
14Back at the Office: Don’t Let the ‘R’ Word Get You Down
People still do business during a recession; just make sure they are doing business with you!
-
18Cover Story: Taking Care of Business
A customer service emphasis keeps J & J Portables on the move in a Washington, D.C., market crowded with portable sanitation providers.
-
26On Location: FISHY Business
Minnesota’s ice-bound Eelpout Festival provides a significant cold weather restroom service challenge.
-
41PRO Business: Silence Isn’t Always Golden
Frequent customer feedback — positive or negative — will help you improve service and build a stronger clientele.
-
42Special Feature: Employee Motivation is Job One
Follow these four steps to raise the level of enthusiasm and feeling of job satisfaction among your workforce.
Columns
-
10From the Editor: Getting Down with Upgrades
Here are a few suggestions to improve your portable restrooms for the coming busy season.
-
32Think Tank: Click & Deliver
PROs share thoughts on when to move to inventory tracking software.
-
34Truck Corner: Smoking Pump Has Him Steamed
Look for several common root causes when your vacuum pump begins to smolder.
-
37Industry News: News From the Industry
TOICO Acquires GMF Co., Expands Sales Staff; and Ameri-Can Appoints Andrews Sales Administrator.
-
38PRO Forum: Baby, It’s Cold Outside!
About this time of year, PROs fed up with cold weather issues aren’t afraid to share their frustration.