Back at the Office
Web Site Pet Peeves
By Judy Kneiszel (page 14)
Getting a Web site up and running may have been a milestone for your company, but mere presence on the Web isn’t enough anymore. As the Internet increasingly becomes people’s first resource for finding a company to do business with,
your Web site has to be better and faster than the competition’s.
Cover Story
Blue Moon, Golden Opportunity
By Sharon Verbeten (page 16)
Small Iowa company triples in size, prompting its busy owner to consider hiring help to meet hectic summer demand
From the Editor
One Day at a Time
By Jim Kneiszel (page 10)
VanPolen family forges ahead following tragedy, wondering whether they can keep the family portable sanitation business going
Industry News
Keith Huber was a Vacuum Truck Pioneer
(page 32)
Keith L. Huber, a vacuum truck pioneer who played an integral role in growing the efficiency of the liquid waste industry, died May 29 in a tractor accident on his family farm in LaFayette, Ill. He was 67.
PRO Business
Boost Special Event Business
By Mike Adams (page 30)
Start small and pay attention to details; special events customers will follow
Special Feature
On the Road to Success
By Bob Carlson (page 22)
While behind-the-wheel skills are a must, portable sanitation service drivers
should be your maintenance technician, sales staff and public relations representatives
Take 5
Let's Get the Party Started
By Erik Gunn (page 26)
New York rental company adds portable sanitation subsidiary to provide one-stop shopping for big city event planners
Think Tank
Pain at the Pump
By Mary Shafer (page 34)
Small portable sanitation companies have a tough time finding efficiencies to offset rising fuel costs
Truck Corner
Relentless Rust
(page 38)
Incompatible couplings, inadequately welded tank baffles can lead to corrosion and early tank failure