August 2008 Table of Contents

Features

10Back at the Office: Cheap Yet Effective — That’s Referral Marketing
Referrals work wonders for boosting business, but contrary to popular opinion, they don’t just happen. You may need to nudge a customer to spread the word about your quality service.
14Cover Story: The Kohler Experience
Dominant plumbing fixture manufacturer added upscale restroom trailers as logical extension of special event services it offers nationwide
22On Location: Freshen Up
Maui Showers helps fans keep it clean at one of America’s most storied sports venues
26PRO Business: Reinforce Safety During the Busy Season
Even when your crew is working long hours this summer, take the time to remind employees about basic safety rules
30Special Feature: Comfort on Wheels
We provide a by-the-numbers look at the latest in mid-level restroom trailers

6From the Editor: Offering the VIP Treatment
As more special event attendees demand just-like-home portable sanitation, is it time to boost your restroom trailer fleet?
11Industry News: Industry News
United Site Services Acquires Texas Pride Portable Toilets
34Think Tank: Rolling Profit Centers
Contractors crunch a lot of numbers when considering adding specialty trailers to their portable sanitation inventory
38Truck Corner: Don’t Get ‘Sloshed’ on the Job
Adequate tank baffles are a key to creating a safer, more roadworthy vacuum truck