January 2009 Table of Contents

Features

• 10Back at the Office: The Carrot and the Stick
  An incentive program can increase business for your company by motivating all employees to become salespeople
• 12Cover Story: Making Waves
  Tighter dumping restrictions for ocean-going yachts could signal a bright future for Florida pumper Marine Waste Management
• 18Expo Preview: Two Great Acts ... Go Great Together
  Saturday Evening Jam headliner Montgomery Gentry will play a slew of hard-driving country hits, while opening act 38 Special will bring memorable ’80s rock licks
• 32On Location: Reverent Service
  Maryland United Site Services team provides portable restrooms for historic visit of Pope Benedict XVI

Columns

• 6From the Editor: Reloading the Customer List
  With a continued economic slump, it’s time to invest your resources in prospecting for new business
• 8PRO Forum: Features to Consider for Units
  A new PRO wants to start out on the right foot; looks for restroom-buying advice
• 36Truck Corner: Use the Right Replacement Primary
  If you have a carbon steel tank, stick with a carbon steel primary shutoff when it’s time to replace an existing unit
• 38Think Tank: Seasonal Slowdowns
  How do you modify staff during slower months and what activities occupy you during that time?