September 2009 Table of Contents

Features

• 10Back at the Office: (Extra) Help Wanted
  Your company landed a contract to provide restrooms for a huge special event, but where do you find the short-term help to carry it out?
• 12Cover Story: Her Own Boss
  Gretchen Menard once thought bigger is always better in the business world. Now the Michigan PRO is happy to go it alone as a boutique restroom service provider for special events and weddings.
• 18On Location: Taming a Wild West Rodeo
  Superior Sanitation marks 20 years serving annual Independence Day event in the Black Hills
• 22PRO Business: It’s All in the Delivery
  Whenever you are giving a presentation to a large special event planner, speak from the heart and follow several key tips for success

Columns

• 6From the Editor: Think Outside the Box
  Did you land a big job and find yourself a few pieces of equipment short? Look for ways to meet your new customer’s expectations.
• 28Think Tank: Are You Ready for a Monster Event?
  PROs discuss strategies to prepare for a monumental special event contract they all hope is just around the corner
• 30Industry News: Industry News
  Vac-Tron Updates Web Site
• 30Truck Corner: Plumbing Problems
  Pumps and vacuum systems work best when the size of the pump matches the size of the plumbing