September 2009 Table of Contents

Features

10Back at the Office: (Extra) Help Wanted
Your company landed a contract to provide restrooms for a huge special event, but where do you find the short-term help to carry it out?
12Cover Story: Her Own Boss
Gretchen Menard once thought bigger is always better in the business world. Now the Michigan PRO is happy to go it alone as a boutique restroom service provider for special events and weddings.
18On Location: Taming a Wild West Rodeo
Superior Sanitation marks 20 years serving annual Independence Day event in the Black Hills
22PRO Business: It’s All in the Delivery
Whenever you are giving a presentation to a large special event planner, speak from the heart and follow several key tips for success

6From the Editor: Think Outside the Box
Did you land a big job and find yourself a few pieces of equipment short? Look for ways to meet your new customer’s expectations.
28Think Tank: Are You Ready for a Monster Event?
PROs discuss strategies to prepare for a monumental special event contract they all hope is just around the corner
30Industry News: Industry News
Vac-Tron Updates Web Site
30Truck Corner: Plumbing Problems
Pumps and vacuum systems work best when the size of the pump matches the size of the plumbing