GPS Insight Offers Tracking Software Geared Toward Small Service Businesses

GPS Insight Offers Tracking Software Geared Toward Small Service Businesses
Jen Gillham, middle, regional sales manager with GPS Insight, and Brie Ann Gaylord, right, the company’s marketing events coordinator, discuss the various features offered with their Standard Edition fleet and asset tracking software with a WWETT 2015 attendee.

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The aim of Standard Edition fleet and asset tracking software from GPS Insight is to provide service businesses with transparency in mobile operations to reduce costs and drive efficiencies. It’s geared toward smaller fleets – one to 25 units – tracking anything from service trucks to portable restroom units, and customizing the information for business managers in a variety of ways. The 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show allowed GPS Insight to share how its product fit across several industry sectors.

“Providing these options is all about keeping up with the industry trends,” says Jen Gillham, regional sales manager with GPS Insight. “The Standard Edition is perfect for the ‘mom and pop’ shops on a tight budget. It’s a pretty minimal upfront investment.”

The Standard Edition allows service providers to track crews, heavy equipment, rentals and other assets. With real-time monitoring, management can see all fleet activity and easily dispatch vehicles, Gillham says. Crews are kept safe by monitoring driving habits and hours worked, as well as timely emergency response. It is Web-based and can be accessed from mobile devices.

“The program can keep track of every stop, proving when, where and how long technicians are on site,” says Gillham. “It really provides a lot of oversight very easily.”

During an event, dispatchers can instantly determine the closest truck to a location and send directions to the driver via email, SMS text message or to a Garmin navigation device. The manager can alert the customer to when a technician will arrive. Detailed vehicle history data can verify a technician’s service. The software allows users to trace the location and activity history of a specific vehicle, which could help refute service complaints and prove job completion.

“Not only will companies like these features, their customers will, too,” says Gillham. “There’s no more ‘We think the tech will be arriving between 8 and 11.’ The manager can locate the truck, determine where the tech is in their workload for the day, and provide the customer a more accurate estimate.” 

Eliminating excess idling, speeding and identifying unauthorized vehicle usage can reduce monthly fuel costs. The routing function assigns the shortest/fastest route. Owners can analyze historical routes to determine unnecessary trips and coach staff members to become more efficient. Fuel card reports are also available to flag non-fuel or fraudulent fuel purchases. To aid in stolen equipment recovery, management is immediately alerted when vehicles or rental equipment are moving where or when they shouldn’t. Real-time mapping allows managers to report the location to the authorities, saving time and money in replacement costs. Around-the-clock technical support is also available.

“The size of the company doesn’t matter,” says Gillham. “You get the same support whether you have four units or 4,000. We help get you set up, and within a week you can be tracking your whole fleet.”

Gillham saw the WWETT Show as the perfect opportunity to get GPS Insight in front of the company’s target market – service providers. The main goal was to let companies, regardless of size, know that there is a GPS program available that will suit them. The company’s Pro Edition is geared toward fleets of more than 25 units, while the Enterprise Edition is aimed at large companies and municipalities that have in excess of 350 units. 

“We’re trying to wave our flag to let these people know that they have options,” says Gillham. “That’s why a show like this is so perfect for us. We want these companies to know that keeping tight track of assets is important, regardless of how big you are.” 866/477-4321;


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