General

In the hectic day-to-day operations of a business it’s not always top-of-mind to step back and really check in with customers as...

When at fault, what’s that phrase everyone says defensively? “Everyone makes mistakes!”And while true, it isn’t helpful to just know you’ve made...

If the best thing you can say about your service is the low price, you haven’t said a lot. When price is...

There are countless books out there about business ownership, and even more blogs and how-to articles littering the Internet. Ironically enough, entrepreneurship...

Blogging is a bit like getting a new haircut. It might make you feel great about yourself, but what good is it...

Portable restrooms are sure getting their time in the spotlight these days. In another peculiar turn of events, a video of a...

My years of experience have taught me a little bit about solid routing practices. You might even say I’m a Master Router....

Climate variations can make a big difference in how you operate your portable restroom and septic pumping business. Midwest pumpers — and...

Don’t wait! The 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) show at the Indiana Convention Center in Indianapolis Feb. 23-26,...

Follow along as PolyJohn Design Engineer Jamie Kostelyk demonstrates all the benefits of the state-of-the-art City Mains restroom. Built on the reliable...

It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...

Nuts and Bolts is the ultimate education event focused solely on the portable sanitation industry. Attendees get access to a wide array...

How do you build a successful relationship with special event customers? In today’s tech-savvy world, you might start with a simple “Like”...

Where can you get the ultimate networking experience and insider knowledge on making more money? The Pumper & Cleaner Profit Series event...

The noncorrosive fluid patch option from Reelcraft Industries is available on Series RT, 5000, 7000 and 9000 hose reels. Structural reinforcements reduce...

Location Blais, a JLG dealer in Quebec, Canada, used its 40th anniversary as the impetus to paint a JLG 450AJ articulating boom...

Hiring great workers in your portable restroom business is one thing. Keeping them is an entirely different thing – and we all...