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Zingermans book cover
As a portable restroom operator, you know that if you don’t give good service, you will eventually end up with no customers. I am not just talking about the service provided to the toilets. I am also talking about customer service, which starts right in your office.Recently I picked up Zingerman’s Guide to Giving Great Service by Ari Weinzweig. I read about this book a couple of years ago and decided it couldn’t hurt to look through it. And I am so glad I did.I completely understand that as a fellow operator, your free time is really limited. So part
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