Friend Me?

Web 2.0 is what tech-savvy people are calling the second generation of development and design on the Internet that focuses on using the Web for social networking. Is it just for fun or a valuable business tool?

When I first discovered YouTube, I thought it was an amusing time-waster. I could watch TV commercials I loved as a kid on my computer — how cool was that?

Then, however, it started creeping into my work life. Companies like Hero Septic in Athens, Ga., Nix Tank Co. of Gainesville,...

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