Dealing with Customers You Don’t Want to Serve

Dealing with Customers You Don’t Want to Serve
Karleen Kos is executive director of the Portable Sanitation Association International. She may be reached at karleenk@psai.org or 952/854-8300.

Recently, a company denying services made the news. You may have heard of a theme park called “The Ark Encounter” in Kentucky. When the facility opened in July, a group of protesters appeared at the gates. A company was contracted to provide a portable restroom for their...

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