General

Your website is often the first interaction a potential customer has with your company, so be strategic about how you present information there

Writing thorough contracts shows customers you’re professional and lets them know up-front what to expect from your company

This unique, solar-powered flushable unit from VIP BEST 1 is the closest you’ll come to a truly odorless portable restroom.

Free emergency cleanings can be part of good customer service but you may be just losing profit

Some free publicity can expose you to potential new customers, but getting quality coverage greatly depends on you

Buying the right used vacuum truck means lots of research and planning — and sometimes driving across the country

Rough working conditions create the need for heavy-duty and versatile equipment

A smashing St. Patrick’s Day celebration of beer, food and fun tests the hardworking crew at Michigan’s Plummer’s Disposal Service.

For a business to operate as smoothly as possible, it sometimes becomes necessary to prune the client list. How do you know when it’s time to let a customer go?

Portland-based Nature Commodes bets that composting restroom waste is the next trend in portable sanitation.

Texas long-haul restroom crews rack up the miles over rough terrain to provide comfort for energy pipeline workers.