Hard Work Earns Unexpected Recognition

When you’re attending a work meeting, without warning you’re called up front and your picture is projected on a big screen, it can be a little bit of a shock. That’s how it was for service technician Thomas Horne of Mr. John/Russell Reid of Keasbey, New Jersey, recently.During a regular monthly meeting, Horne learned that he had been named runner-up for the PSAI Service Tech of the Year award.“I was ecstatic,” says Horne, 39, who has worked at the company for 11 years. “I was excited that somebody even put me in that category.” Horne even thought it might be a