Customers are at the heart of your business. If they are not happy or you are not effectively meeting their needs, it...
Entries Tagged Small Business
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Top Investment Evaluation Techniques for Your Business
Whether it’s expanding operations, upgrading equipment or undertaking new projects, business owners need effective strategies to evaluate and justify their investment choices....
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The Real Impact of Leadership
William James, the famed American philosopher and psychologist, once said, “When two people meet there are really six people present. There is...
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6 Soft Skills All Skilled Trades Workers Should Master
In the skilled trades industry, where the focus is often on technical skills and physical endurance, soft skills are sometimes overlooked. However,...
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How the AI Revolution Relates to Your Business Operations
Artificial intelligence has been a trending topic of conversation across almost every global industry.
As businesses look for opportunities to cut costs and...
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Is Providing Feedback to Your Crew Becoming Problematic?
Few people will question the importance of accountability in the workplace. Establishing it, however, is an entirely different matter.
But Scott Robley suggests...
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What Every Small-Business Owner Should Know About Sexual Harassment Claims
The past few years have brought a sea change in our cultural conversation about sexual harassment.Ever since the beginning of the #MeToo...
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Common Website Cybersecurity Mistakes Small Businesses Make
A large and scary number of small businesses don’t think they need to worry at all about cybersecurity on their websites. Are...
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Take a Deep Dive Into Financial Planning for Portable Sanitation
It’s time for some real talk about the business side of portable sanitation. You're great at installing and maintaining portable restroom banks...
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Secrets for Recruiting and Retaining Top Talent at Every Level
According to U.S. Bureau of Labor Statistics data from April 2024, the number of job openings in the construction industry dipped nearly 7% over...
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How to Manage a Customer Data Breach
It’s virtually impossible to run a small business in 2024 without maintaining a volume of sensitive customer data. Most notably, home service...
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The Factors of Business Marketing You Can and Cannot Control
We all have “one of those customers” who talks over what you are saying and doesn’t want to listen to any of...
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Breaking the Mental Health Stigma
Discussing mental health has always been a bit taboo in the U.S. and especially so in construction-related industries. Then, the pandemic happened.
Getting...
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5 Tips to Get Customers to Open Your Emails
Not so surprising statistic according to online career networking site Zippia: nearly 350 billion emails are sent worldwide every day. But here...


















