Web Site Pet Peeves

Getting a Web site up and running may have been a milestone for your company, but mere presence on the Web isn’t enough anymore. As the Internet increasingly becomes people’s first resource for finding a company to do business with, your Web site has to be better and faster than the competition’s.

Whether I’m researching a company for a writing assignment or shopping for my family, I look at lots of business Web sites every day — certainly enough to know what I don’t like. Any one of my Web site pet peeves is enough to send me running, or should I say clicking, to a...

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