Providing good service to your customer starts with a motivated staff. So, when you begin to think about service, doesn’t it make sense to think about creating an environment in which your people can thrive and excel? It’s one of the hallmarks of a good manager and a precursor to the success of any business.Creating a nurturing and productive environment requires common sense and an understanding of people. We all like to be challenged, to receive compliments, and to be rewarded for good work. Easy, right? Well, yes and no. People are different, and your job as a manager is
