What Happens When You Grow Too Fast? A California PRO Found Out.

After a rapid ramp-up, SOS Toilets was forced to refocus on sputtering customer service

What Happens When You Grow Too Fast? A California PRO Found Out.

Rudy Badua navigates his truck during a service route through downtown San Jose, California.   

Most every portable restroom operator welcomes growth, and SOS Toilets of Richmond, California is no exception. But somewhere along the two-year road from zero to 1,200 portable restrooms, this contractor stepped back to focus on its top priority — customer satisfaction.

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