When’s the Last Time You Scheduled a Meeting With Route Drivers?

Regular one-on-one talks with crew members create a better work environment for everyone

When’s the Last Time You Scheduled a Meeting With Route Drivers?

A service technician wearing a reflective shirt adjusts a hose on a vacuum tank.

Without trying too hard, it’s easy for managers to compile a long list of reasons not to meet with the people they supervise. But the volume of reasons does not outweigh the value and importance of regularly scheduled exchanges with a direct report.

If used correctly, over...

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