Portable Sanitation Articles

Idaho couple builds company while also learning about the industry, tackling all the little bumps in the road head-first.

After losing a major customer, the rebranded Julie’s Johns sprouts a pair of shapely legs on its company logo and adopts a feminine attitude to attract a new clientele.

Trying one of these simple tactics to get feedback can keep you from losing customers

An honest look at where your business may be falling short gives you an opportunity to improve

This 3-step communication plan makes your customers feel valued and keeps you from losing business

It takes some trial and error to find what strategies will work best for your company, but luckily some options are low-cost or even free

Thoughtful touches and attention to detail can take your service from good to great and bring in those word-of-mouth referrals

It pays to dedicate time and effort to the little details that impress customers

Office staff and field technicians who work well together are an important part of a successful business

Your relationship with a customer begins long before the restrooms leave your yard, so a good initial experience is crucial

Establishing a relationship with other companies means you’ll never have to turn down work

The process to land government bids takes a lot of thought, organization and paperwork, but the headache could be worth it