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Question: In addition to recreational vehicles, what other types of specialized equipment can PROs pump and service? Answer: In our career, we serviced RVs, military airplanes, railroad repair crew sleeping quarters and a small river touring boat! Despite a variety of specialized customer equipment, we maintained a common strategy in determining if we could accommodate these customer inquiries. Our policy was: Can we easily, safety and profitably provide service in these unique situations? Our strategy was: To investigate, anticipate and communicate with the potential customer. Goal We will refer to the examples listed above to illustrate how we used our policy and our strategy in order to provide top-notch service to unique
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