Software helps company transform operations
Problem: In 2018, a growing portable restroom operator in Southern California struggled to coordinate sales, billing, collections, driver management and asset oversight. Inefficient processes caused accountability gaps, disrupted workflows and limited transparency between teams, hindering resource optimization, customer service and growth. Existing software solutions failed to address their industry-specific needs, leaving critical challenges unresolved.
Solution: The operator implemented the Sanitation Manager software (SanMan), a software platform tailored to the portable restroom rental industry from TOICO Industries, to address their challenges. It provided a built-in CRM tool for customer service, prospecting, and sales performance monitoring; automated payment processing and collections
