Mobile Technician software from SWRemote allows technicians to manage a job in the field using a mobile device (iPad, iPhone and select Android devices) while linking and updating directly to Successware21 Office Management System in real time. Technicians have access to full customer details online, including history and equipment, to be better informed when arriving at the customer’s location. Once a call is scheduled at the office, technicians can remotely manage their time card, build invoices, get authorization signatures, take payments, debrief a job and email the final receipt to the customer, all while being connected to the office in real time. 800/299-2079; www.swremote.com.
