Ask any coach and they will tell you how hard it can be to build a good team. That same thought applies when you are thinking about your “office team” and your “technician team.” Those teams are the backbone of any business, especially yours. And as you probably know, they can help your business thrive or they can be the source of epic failure.After many years in the portable restroom business I have seen many occurrences of a divide between the office staff and the service technicians. The office staff is angry when service technicians are late for deliveries or
