How to Mitigate Performance Bias Among Your Workers

More objective employee reviews can reduce turnover, boost engagement and motivation

How to Mitigate Performance Bias Among Your Workers

John Caines, left, and Paul MacMillan, general manager and partner, use an iPad to review restroom service.

Despite our best intentions, we all have biases, both conscious and unconscious. And in the workplace, these biases — defined as systematic beliefs that make us favor one thing over another, often resulting in errors of judgements and unfair results — are as common as a maligned...

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