The topic for this month’s At Your Service column by Jeff and Terri Wigley was inspired by years of conversations I’ve had...
Entries Tagged Business
Editorial
How Would Minimum Wage Changes Impact Your Company and Crew?
Question: The federal minimum wage will be increasing at some point soon and we are wondering how to address this with our employees...
Online Exclusives
5 Keys to Becoming an Industry Disruptor
Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their industry...
Editorial
Use These 5 Steps to Lure New Customers
Your sales and promotional messages must link to where your potential portable sanitation customers are in their decision-making process. There are five...
Editorial
Take Advantage of Free Business Advice … Right in Your Backyard
Question: I have heard that the SBDC is good business resource, but what exactly do they do and how would I contact this...
Editorial
Case Study - April 2021
Company simplifies routing and invoicing
Problem: Crazy Mountain Industries, a septic and portable restroom service company in Livingston, Montana, sought a solution that would...
Editorial
Houston PRO Doubles Down on Safety … and Wins National Recognition
Portable sanitation companies and their crews know safety is important. But unfortunately, this critical aspect of employee training is not always top-of-mind...
Editorial
When Should a PRO Request Help From an Expert?
Question: What specific areas of their business could PROs outsource to others?
Answer: We all cannot be experts in every aspect that is required to...
Online Exclusives
Customers Expect a Variety of Payment Options
Do you accept Bitcoin? Probably not.
Few septic services companies take groundbreaking forms of currency, and that’s OK. However, customers do expect various payment options. If...
Editorial
Can I Fire an Employee for Job Hunting?
Have you ever learned through the grapevine that one of your employees was looking around for another job? How did you react...
Online Exclusives
Can You Require Your Employees to Get the COVID-19 Vaccine?
Across the nation, COVID-19 vaccinations are being distributed slowly but surely, with the promise of wider vaccine availability in the months to...
Online Exclusives
Reach New Customers Through Quality Online Reviews
It used to be that the only advertising methods for service-based businesses were local newspaper slots, radio commercials, or, if you had...
Editorial
Are Problems Brewing in the Family Business?
Anyone in a family business knows that according to many statistics, the chance of the business surviving declines with each handoff to...
Editorial
If at First You Don’t Succeed, Try, Try Again, Says This New Minnesota PRO
Jeff Pederson started his portable sanitation business in 2017 when he was 24. He had no college education, no trade school background,...

















