As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...
Employee Articles
Online Exclusives
Crabby Customers? You Can Learn From Them!
It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...
Editorial
4 Questions To Challenge Your Business
With the busy season winding down for most portable restroom operators, it’s time to think about what we’ve learned from 2014 and...
Online Exclusives
How To Train New Portable Restroom Operators
Training new hires can be time consuming and resource prohibitive. It’s effort well spent when everything works out, but it’s a frustrating...
Online Exclusives
Are Your Technicians Ready to Walk Out?
It’s easy to bark orders or tell people how they ought to be doing their job. Real listening, on the other hand,...
Online Exclusives
How To Stop Micromanaging
It’s a dilemma any business leader faces: How do you effectively manage your employees without veering into hovering, nitpicking or interfering with...
Online Exclusives
Storm Season: 6 Ways to Save Your Portable Toilet Business
When the word goes out that a hurricane, tornado, flood or other natural disaster is headed your way, what can you do...
Editorial
Prevent Bullying, Verbal Abuse And Physical Threats At Work
A few decades ago we thought of workplace health and safety mainly in terms of transportation accidents, slip and fall incidents, or...
Blogs
Help Wanted: Portable Sanitation Speakers Needed!
We need portable restroom professionals! The PSAI normally provides education for the portable sanitation attendees — however, they have declined to participate...
Online Exclusives
Are You Prepared to Fire an Employee?
Nobody likes to be fired, and very few of us enjoy firing others. Nevertheless, there are times in which this most definitive...
Blogs
$15 Minimum Wage Breaks Records
The Seattle City Council unanimously approved a $15 minimum wage — the highest big-city minimum wage in the U.S. — for workers...
Online Exclusives
How To Hire Exceptional Employees
Small business owners sometimes feel like they have to do it all. They feel compelled to devote every waking hour to handling...
Online Exclusives
Craziest Excuses for Employees Calling in Sick
People can say some pretty crazy things to get off work. Admit it, you may even have been tempted yourself. And with...
Online Exclusives
7 Strategies for Happy Employees
What’s the vibe around your workplace? Do your employees frequently complain and drag themselves into work each day only to punch the...














