Entries Tagged Employee

We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...

It’s one of the biggest paradoxes of entrepreneurship: The thing that should be so easy and so enticing — taking a little...

If you are hiring a new employee or two for the upcoming busy season, don’t assume the process is complete when you...

One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...

Sometimes summers are so hectic that by the time winter rolls around you’re ready for a break and it’s a welcome relief....

It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...

What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...

As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...

It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...

With the busy season winding down for most portable restroom operators, it’s time to think about what we’ve learned from 2014 and...

Training new hires can be time consuming and resource prohibitive. It’s effort well spent when everything works out, but it’s a frustrating...

It’s easy to bark orders or tell people how they ought to be doing their job. Real listening, on the other hand,...

It’s a dilemma any business leader faces: How do you effectively manage your employees without veering into hovering, nitpicking or interfering with...

When the word goes out that a hurricane, tornado, flood or other natural disaster is headed your way, what can you do...