TagsStories About Toxic Customers

Stories About Toxic Customers

How to Fire a Toxic Customer
Blogs
May 25, 2017
When a customer’s demands cause you to lose money, it’s time to cut ties
5 Customer Types to Dump
5 Customer Types to Dump
Editorial
March 14, 2017
For a business to operate as smoothly as possible, it sometimes becomes necessary to prune the client list. How do you know when it’s time to let a customer go?
Are Runners the Worst Customers?
Are Runners the Worst Customers?
Online Exclusives
November 21, 2016
PRO Tips: Protect Your Assets
PRO Tips: Protect Your Assets
Online Exclusives
August 24, 2015

Know when to walk away from a customer who could end up costing you money and equipment
10 Phrases to Avoid When Dealing With Customers
10 Phrases to Avoid When Dealing With Customers
Online Exclusives
June 01, 2015
Being careful about how you communicate with customers can make those interactions go a lot smoother
Firing the Customer
Editorial
October 07, 2011
‘The customer is always right’ is a business catchphrase, but if you have a customer who is so wrong they are hurting your company, the best option might be to ‘Trump’ them and say, ‘You’re fired!’