10 Phrases to Avoid When Dealing With Customers

Being careful about how you communicate with customers can make those interactions go a lot smoother
10 Phrases to Avoid When Dealing With Customers
Jeff Mowatt

Busy contractors may wish they could take back something they said in the heat of the moment or because it seemed like a great comeback at the time. Training ourselves to remain calm in any situation is the best defense against foot-in-mouth disease. However, Jeff Mowatt, a...

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