Recently I was negotiating the purchase of a used car. The dealership wasn’t in my area, so I was working with a salesman over the phone and via email. As I was waiting for some paperwork I’d requested before sending him my check, the salesman became impatient and surprisingly...
Industry Professionals Discuss Imparity of Effective Customer Communication
A few simple rules about communicating with customers will give you a better shot at building long-term relationships.
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