Stacey Nelson has served as captain, officer corps and crew of Drop Zone Septic & Portables in Eau Claire, Wisconsin, since he bought out a business with 25 restrooms in 2018.
Nelson, 48, still prefers working alone and answering the company phone himself, even after boosting his inventory to nearly 300 restrooms this spring. His only concessions to outside help are hiring out the company’s billing and bookkeeping chores, and enlisting his sons, Dustin, 28, and Carter, 13, as needed.“I get lots of compliments from customers for answering my own phone,” Nelson says. “They like talking to the owner. They know
