Question: Our company engages in “Account Receivable Dashes” several times throughout the year. These are periods where we enlist additional personnel to help to make collections calls on past-due accounts. We want to get away from these practices and to have a more year-round approach to collections. What are some of your suggestions for accomplishing this goal for our company? What are some successful tips to increase our collection rate?
Answer: Using your terms of “Accounts Receivable Dashes,” we like to consider accounts receivable and collections as a year-long marathon. In a marathon, the runner sets a steady, consistent pace that
