Editorial Articles

Do you think of your customers as just a paycheck? Or, do you think of customers as family, partners or friends ......

THE TEAMSteve Young is the owner of Event Restroom in Gretna, La., a suburb of New Orleans. He specializes in restroom trailers....

It’s more important now than ever to provide sparkling customer service. With a decline in construction and more and more portable sanitation...

In today’s sluggish business climate, customer satisfaction is critical for any company’s success. Even if employees are tripping over themselves to try...

King City, Calif., lies in the heart of the lush Salinas Valley, a rich agricultural region where crops such as lettuce, tomatoes,...

Satellite Industries has enhanced its Web site, www.satelliteindustries.com, to include the Global restroom model, which was acquired from Hampel Corp. The site...

A situation that cropped up in the shop today prompts us to set aside the Truck Corner mailbag this month and reinforce...

With portable sanitation service trucks being a home-away-from-office for most PROs, the way they’re set up tends to be a personal thing....

Armal Inc.The T-Easy vacuum tank is designed for servicing portable restrooms in close quarters, including construction sites, campgrounds and special events. Available...

Ever since he was a youth working in the shop of his family’s business, Bob Drayton was a tinkerer. As a curious...

The current financial crisis will have an impact on your insurance costs. It is an impact you will not like. Over the...

THE TEAMJohn Baranzelli is the CEO and general manager of All Cal Services LLC in Sacramento, Calif. He has three partners, Joe...

In December 2007, we introduced you to the VanPolen Family of McBain, Mich., as they were coming to grips with the death...

In countless shops and garages from Albuquerque to Albany, at least one nonworking pressure washer sits in the corner, collecting dust after...

Sometimes when clients are slow to pay or unexpected business expenses come up before payments are scheduled to come in, small business...

Satellite Industries Inc. has purchased Hampel Corp.’s line of portable restrooms and will take over ownership, operation, sales and marketing of the...

QUESTION: I’ve recently noticed that on some vacuum trucks, the suction fitting coming out the back end is tilted down at about...

One of an employer’s biggest challenges is finding great employees. And if you’re lucky enough to get them on board, then there’s...

If you’re on a construction site for any amount of time, you’ll see a heap of misfortune visited upon the portable restroom...