Business & Technology

Some employees make your life so much easier: You can give them work and know it will be completed in a timely...

Has this ever happened to you? During preliminary discussions with a prospective client, the person tells you they’re collecting multiple estimates and...

Trust is an invaluable commodity for any business owner. You won’t have any customers if people don’t trust you to follow through...

In the midst of wildfire and hurricane seasons, we’ve rounded up the most common disaster response advice doled out by your fellow...

Business for portable restroom operators continues to look up as the American Rental Association recently released its second-quarter revenue projections for 2018....

We often spend more time with our work family than our real family. I use the word “family” because we end up...

When you purchase another company, your customer base can double overnight. Through careful planning and strategy, you can easily fold these new...

After nearly 30 years as a PRO, Jay Faubel of AAA Quality Services has come to view the industry as perpetual. “Sanitation is...

A diversified menu of services is one reason Jay Faubel says his business, AAA Quality Services, has prospered and is celebrating its 60th...

The PSAI often receives questions from portable restroom operators, government officials and the public regarding our industry. Here is one we heard...

It’s different for every company, but inevitably your business will reach a point where you start to think about expansion. Whether you’re...

This is not an article about political prognostication, or economic speculation; rather, it’s about ensuring that your business is prepared for all...

Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

Maintaining a consistent, up-to-date brand is a universal tenet of business. It’s also one that can often be overlooked in service industries. At...

The website www.manta.com conducted a survey of 1,960 small-business owners in 2017, and 34 percent of those surveyed said they don’t have...

Columbia Sanitary, located in the foothills of the Rocky Mountains just outside Denver, has been providing septic services to neighboring communities since...

Not so long ago, most people in the workplace received feedback once a year during a performance review. An employee didn’t expect...