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Online Exclusives
3 Ways to Satisfy a Disgruntled Caller and Get Off the Phone
Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...
Editorial
Product Spotlight - September 2020
The main feature a PRO looks for in a portable sink is easy serviceability. For the patron using that sink, though, ease...
Editorial
PolyJohn Remembers Its Rich Past, Looks Toward a Future of Change
PolyJohn has manufactured equipment for the portable restroom industry for nearly 40 years, producing several restroom unit models, sinks and sanitizer stands,...
Editorial
Follow These Tips to Combat the Onslaught of Distracted Drivers
I’m going to guess a lot of PROs enjoy riding on two wheels when they’re not driving their favorite vacuum service truck....
Editorial
Don’t Wait Any Longer to Create a Company Policy Manual
Question: We have been in business for a little more than a year, and our workload has increased tremendously during the COVID-19...
Editorial
These PROs Get a Kick out of Rumbling Vintage Cars and Rockabilly Music
THE TEAMGeorge Van Stedum, owner of Crockett Septic, has been in the portable restroom business since 2015 in Wisconsin Rapids, Wisconsin. The...
Editorial
Robert and Wendy Garland Truly Are the Mom and Pop of Portable Sanitation
People get into the portable restroom business for a variety of reasons. For Robert and Wendy Garland, two factors converged: a need...
Editorial
Product Focus - September 2020
BarricadeOxford Plastics Systems StrongFence
Oxford Plastics Systems’ StrongFence provides safe access for pedestrians through roadway and construction areas. The barricade system is stable and...
Online Exclusives
How Learning to Say 'No' Can Grow Your Bottom Line
Business owners typically take a lot of pride in their independence, their autonomy and their ability to get things done — and...
Online Exclusives
How to Effectively Use Facebook Advertising to Gain Customers
Depending on how old you are, how tech savvy you are and how much you enjoy arguing politics, your opinion of Facebook...
Videos
Technology Available to the Septic Industry
This presentation covers technology areas that are available to installers, service providers and pumpers. It provides a general overview for companies with...
Online Exclusives
Don’t Skimp on the Content of Your Website’s City Pages
Just about every website has them: dozens and dozens of city pages. The purpose of these pages is clear: to help service...
Online Exclusives
Handling Employee Relations During a Pandemic
For more than half a year, we’ve been living with the tension of this pandemic. It’s wearing on all of us.
Living under...
Online Exclusives
Product News: August 2020
Continental air and water industrial hoses
Continental partnered with COXREELS to develop a custom-built hose reel assembly called the P Series, to be...
Online Exclusives
Industry News: August 2020
Sanitrax International announced a strategic partnership with United States-based 2020 ENGINEERING, which offers design and construction expertise in sustainable “deep green” buildings,...
Online Exclusives
Protecting Your Brand With Trademark, Patent and Copyright Law
Your portable restroom business's trademark is its brand name. You’ve worked hard to establish your brand, so how can you protect it from...
Online Exclusives
Where's the Restroom: And the Winner Is ...
The winner of Portable Restroom Operator's August Where's the Restroom? contest is Jon Fazio, owner of AMF Real Estate Group in San Diego....
Online Exclusives
Invest in Your Portable Restroom Operation's Outside Sales Force
Roy Baring encourages his drivers to present an image of professionalism and efficiency to the customers of Tex-San Site Services.First, they all...























