Editorial
Keep ’em Happy
The right equipment, satisfied employees and quality industry networking set AAA Porta Serve up for kudos from customers
Portable Sanitation Association International (PSAI) Articles
Editorial
You Better Like the Cold If You Want to Clean Restrooms at the Top of Lake Superior
Thunder Bay’s Jacky Ward of A-1 Sewage Services is happy to share her experience to help northern PROs cope with severe conditions that will come around in a few months.
Editorial
Why Doesn’t the PSAI Do Something About Bad Behavior? We Do!
Online Exclusives
PSAI Marks World Portable Sanitation Day
Portable Sanitation Association International’s Karleen Kos reflects on the importance of portable restrooms and the future of the industry
Editorial
Municipal Restroom Placement Fees Would Be Disastrous for PROs
One Massachusetts town is looking to charge portable sanitation companies $10 per unit per day to deliver restrooms to customers
Editorial
El Paso PROs Have a Huge Incentive in the Success of Their Company
From the receptionist to the technicians, everyone is invested in the success of a Texas restroom company utilizing an employee stock ownership plan
Editorial
Being Certifiable Helps You Compete in the Portable Sanitation Industry
Editorial
Follow These Tips and Help Your Sales Team Land New Customers
Route drivers should always be on the lookout for fresh construction sites or other clues to turning up business in your hometown
Online Exclusives
Industry News: Longtime Portable Restroom Operator Passes Away
Editorial
Nine Steps to Resolve Customer Conflicts Before Things Get Nasty
How do you build customers for life? Quickly address complaints and learn to forecast problems that will set off restroom users.
Editorial
Associate Is an Action Verb
Members of the PSAI work together to achieve goals that can improve the industry and serve the public more effectively.
Editorial
PSAI Honors Members for Industry Achievements, Volunteerism and Service Tech of the Year
Editorial
The Customer Isn’t Always Right
You advise clients on the best way to provide restroom service, but sometimes they don’t want to follow through on your recommendations
Editorial
Safety Is Job No. 1 With Your PROs on the Clock
Follow these recommendations for PPE to avoid careless mishaps in the yard and exposure to human waste in the field
