This month we are honored to address two questions from Alberto Guerrero with JW Craft Portable Restrooms in Naples, Florida. Guerrero was...
Editorial
Follow These Tips and Help Your Sales Team Land New Customers
Entries Tagged Portable Sanitation Association International (PSAI)
Online Exclusives
Industry News: Longtime Portable Restroom Operator Passes Away
Louis John “Lou” Paulsen, age 90, passed away July 9. Paulsen was the founder of Can-Doo Budjet Rentals in Abilene, Texas.
After opening...
Editorial
Nine Steps to Resolve Customer Conflicts Before Things Get Nasty
This month, we are honored to take on a question from Jeremy Johnston from On Site Cos. of St. Paul, Minnesota. Johnston...
Editorial
Associate Is an Action Verb
Every so often, I run into someone who doesn’t know what an association is. They ask what I do for a living...
Editorial
PSAI Honors Members for Industry Achievements, Volunteerism and Service Tech of the Year
• Ron Inman of Northwest Cascade received the M.Z. “Andy” Gump Award. Inman is vice president of Northwest Cascade and general manager...
Editorial
The Customer Isn’t Always Right
If you’ve been providing restrooms for any amount of time, you’ve undoubtedly encountered customers who don’t trust your judgment on matters of...
Editorial
Safety Is Job No. 1 With Your PROs on the Clock
June is National Safety Month as established by the National Safety Council. The National Safety Council is over 100 years old and...
Editorial
Portable Sanitation Industry Newcomers Learn It Takes Money to Make Money
A shelf in Chellene Lane’s office reveals how far she has come since receiving her business license on April 11, 2013. Eleven...
Editorial
How High Are Your Disposal Fees?
Dumping. Tipping. Emptying the truck. Whatever you call it, “It’s waste disposal, dear,” as a member of the Portable Sanitation Association International...
Online Exclusives
With an Emphasis on Safety, Minnesota PRO Draws PSAI Honor
The accolades are many for Jeremy Johnston: Multiple safety awards. A top performer with perfect attendance. And now runner-up for the Portable...
Online Exclusives
PSAI Completes Portable Sanitation Technician Job Survey
Whether you call them service drivers or portable sanitation technicians, the entire industry benefits when workers on the frontline know what they’re...
Online Exclusives
PSAI Announces 2019 Award Winners
The 2019 Portable Sanitation Association International awards were recently announced at the PSAI Annual Convention in Mobile, Alabama. The awards recognize some...
Editorial
We Turn on the Pump and Event Attendees Start to Complain
Question: Occasionally we are called upon to service units during a special event. We sometimes have complaints about the odor coming from...
Editorial
Through Portable Sanitation, a Pennsylvania Family Found a Way to Stick Together
A growing customer base and increased profits are usually reliable indicators of business success. But for some people that’s not enough. They...
