When It’s Time to Break Up With a Customer

Late payers, squeaky wheels, portable restroom client that are more trouble than they’re worth? Plan your business divorce carefully.

More than 100 clients only use her services once a year. They expect champagne service on a beer budget, and they pull her attention away from the people she works with more regularly. This group is weighing her down, and after some soul searching, she’s decided they’ve got to...

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