With business management software options becoming more plentiful, it can be daunting to choose one that fits a portable restroom business. ServiceCore thought specifically of PROs when developing their product.
“ServiceCore knew there was a need to develop software that took a PRO’s current workflows and made them more efficient, so the business could be more productive and provide better customer service,” says Matt Aiello, vice president of marketing for ServiceCore. “ServiceCore is one tool that cuts wasted time, manages jobs, optimizes routes, tracks inventory and automates billing. That’s more revenue, happy staff and satisfied customers.”
Among many features, the software will provide drivers the optimal way to get from one job to the next, making it easy for them to be as efficient as possible during servicing routes. Along with route optimization, it keeps track of where units are and displays them on a map, including those still in the yard, so it’s easy to see what’s out in the field and what’s available.
Users will get help with billing as well. ServiceCore allows for 28-day billing cycles and users can set up recurring invoices to go out to customers. The software also allows a business to set up as many service areas or pricing tiers as needed so customers will automatically be charged the correct amount and tax rate for each job.
“One thing we hear over and over again is that the product is extremely easy-to-use,” says Aiello. “That’s because we only focus on the portable sanitation industry and don’t try to be a one-size-fits-most solution for multiple industries.”
Aiello says ServiceCore didn’t only use PROs for development, but they continue to do so for support. “We hire good folks from the industry that have walked in PRO’s shoes,” he says. “They know the chaos that comes when a driver calls out sick, when you accidentally overbook your units, or when you spend hours and hours manually billing your customers.” 888-691-1333; www.servicecore.com
