An interesting expert column crossed my desk recently by Jake Mazulewicz, who consults with companies about eliminating errors in the workplace.
With a background in safety for electric utilities, and working as a firefighter, emergency medical technician and having served as a military paratrooper, Mazulewicz leans heavily on a U.S. Army tradition of performing After Action Reviews, or AARs, in his recommendations to companies in high-hazard industries.He advises clients to bring together their crews after completing a project and ask these four questions to seek ways to constantly improve the services they provide:1. What did we set out to do?2. What
