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Gretchen Menard prides herself in running a one-woman show. She does it all: sales, service, delivery and maintenance for her own small...

Writer Aldous Huxley said that experience is not what happens to a man; it is what a man does with what happens...

QUESTION: I just bought a new vacuum pump. When I got it to my shop, I noticed one basic difference: My old...

With a little practice and preparation, you can confidently deliver effective sales pitches and land more big-time special event business for your...

THE TEAMSteve Young is the owner of Event Restroom in Gretna, La., a suburb of New Orleans. He specializes in restroom trailers....

Who can forget the story of the tiny lizard that was flushed down the toilet, only to turn up years later as...

There are as many different techniques for keeping restrooms clean as there are PROs, and most operators take this part of their...

The Image & Education Committee is dedicated to helping the Portable Sanitation Association International in its mission to be recognized as the...

Do you think of your customers as just a paycheck? Or, do you think of customers as family, partners or friends ......

It’s more important now than ever to provide sparkling customer service. With a decline in construction and more and more portable sanitation...

In today’s sluggish business climate, customer satisfaction is critical for any company’s success. Even if employees are tripping over themselves to try...

King City, Calif., lies in the heart of the lush Salinas Valley, a rich agricultural region where crops such as lettuce, tomatoes,...

Satellite Industries has enhanced its Web site, www.satelliteindustries.com, to include the Global restroom model, which was acquired from Hampel Corp. The site...

Satellite Industries Inc. has purchased Hampel Corp.’s line of portable restrooms and will take over ownership, operation, sales and marketing of the...

Sometimes when clients are slow to pay or unexpected business expenses come up before payments are scheduled to come in, small business...

In countless shops and garages from Albuquerque to Albany, at least one nonworking pressure washer sits in the corner, collecting dust after...

In December 2007, we introduced you to the VanPolen Family of McBain, Mich., as they were coming to grips with the death...