Customer Relations Articles

You’re losing out on potential jobs if you’re not prioritizing follow-up after making initial contact with a lead

Late payers, squeaky wheels, portable restroom client that are more trouble than they’re worth? Plan your business divorce carefully.

The key to more effective sales is learning about your customer’s needs and then practicing your approach over and over again

A contented and committed crew has fueled quick growth and diversification for Georgia’s Express Disposal.

Cross-train, listen carefully and show concern to convert an angry customer your friend for life.

Happy couples ring the cash register for Detroit’s new Rockstar Rental restroom service.

Prying the dollars from the hands of slow-paying customers can be a frustrating exercise. Try these tips to get paid now!