Customer Relations Articles

We all know the importance of generating new leads and bringing in more business. After all, more customers means more money. But...

More than 100 clients only use her services once a year. They expect champagne service on a beer budget, and they pull...

How many times do you hear, “The customer only cares about the price?” Many small-business owners say they hear it all the...

In 2015, while working for a real estate auction company selling land and commercial property, Jason Wiggins came across a ready-mix concrete...

Question: As the COVID pandemic is approaching the two-year mark, we are finding the overall stress level among our customers seems to be...

AirVote mobile review system provides instant customer feedbackA negative review could prompt a company to make adjustments and improve customer satisfaction. A representative...

Jay Paige had never been inside a restroom trailer when he purchased one sight unseen in 2017 to start his business, Rockstar...

Question: With year-end approaching, what are some effective strategies to collect delinquent accounts receivable? Answer: For most PROs, as the special event season comes to...