Customer Articles

As the owner of a portable restroom business, you need your customers to pay you — the sooner the better. Your cash...

Sometimes spring can be a tough time to be in the portable sanitation business. Winter isn’t really ready to go away and...

One of your regular customers calls to say his restroom blew over and can’t be used until it’s serviced. He asks you...

To give or not to give, that is the question.Tis the season for gifts, gifts and more gifts, right? I know the...

You’ve all probably experienced a nightmare customer.Concertgoers get rowdy and units get tipped over. Maybe your construction unit is continually blocked by...

“Are you satisfied with the service you received?” That is a tough question to ask. You’re opening yourself up to a variety...

Testimonials are powerful. They create believability, credibility and a sense of security for customers. They help break down the natural barriers and...

Finding work in the first place can be hard enough. Then, devoting the resources to actually performing the work is often no...

The Internet affords small-business owners countless opportunities to market their products and services. This is a blessing and a bit of a...

Direct mail. Yellow Pages. Recognize these terms? Those methods of advertising a business and gaining customer referrals are all but dinosaurs in...

Every year, you search for new job leads, cold-call new and old customers, and send emails trying to get new orders. At the...

“You can have everything in life you want, if you will just help enough other people get what they want.” These are...

If the best thing you can say about your service is the low price, you haven’t said a lot. When price is...

Ask small-business owners and they’ll tell you they need to please every last customer they serve. You count on dribs and drabs...