Customer Articles

It begins with properly formatting your invoices, but there are more strategies beyond that to speed up customer payments

You might not see immediate results, but potential customers will remember you when they need portable restroom services

Free emergency cleanings can be part of good customer service but you may be just losing profit

Your guide to the puzzle of how to handle customer-appreciation gifts

Trying one of these simple tactics to get feedback can keep you from losing customers

Customer endorsements give your company honest credibility to back up your product or service claims

These tips will help you make sure you get what is owed to you after completing a job

Here’s a beginner’s guide to building buzz about your business on the Web

Word-of-mouth referrals are becoming social-media referrals and your advertising should change accordingly

A Royal Flush uses a follow-up system to get repeat business from the previous year’s short-term rental customers

Don't squander valuable time on unproductive efforts. Here are 8 simple ways to promote the portable sanitation industry and advance your business.

When price is the only thing that either you or your customer is focused on, you’ll both lose every time.

Look for these five signs it’s time to wave goodbye to a customer who’s dragging down your business.