Entries Tagged Featured

Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...

So you see a colleague violating a safety procedure while operating an excavator, or breaking office ethics protocol. Given most people’s propensity for...

Listening is a crucial skill for anyone who works in a customer-facing position.This is true for receptionists, it’s true for sales reps,...

Buyers can find significant savings when purchasing used construction equipment. “Demand is strong for machines with low hours and a manufacturer warranty,”...

An old English proverb notes that all good things come to those who wait. But by and large, waiting to tackle tasks...

When you think about marketing, you likely think of ads, truck wraps, social media, Google posts, your website, and other things of...

M.A. Frazier of Wellfleet, Massachusetts, has served the portable restroom market in Cape Cod for more than 30 years. Typically, two dozen...

The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...

Hiring is one of the biggest pain points for septic service companies. How do you find someone who takes the job as seriously as...

Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone. Most managers would agree...

There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...

I had a discussion recently with a customer who was at a loss as he had received a request for a proposal...

In 2014 Marc Provenzano spent a couple of months working for a portable restroom company delivering restroom trailers to events. One night...

Leaders are often expected to have all the answers. Not only is this an expectation shared by many, it is regularly self-imposed....