Entries Tagged Customer Service

We seem to have a day set aside to celebrate everything these days. Do you know we’re about the experience Chocolate Cupcake...

Your day started out with an unhappy customer. Joe from Acme Builders called you first thing this morning to tell you a...

Dan Grenier loves to work outdoors. So when he heard that his brother-in-law and his friend Wayne Fazzari’s cousin were selling a...

The customer is always right. Or so claims the popular, and seemingly motivational, poster so often seen in break rooms and reception...

After David Leal started NOR-CAL Portable Services in 2003, he faced a decision at a figurative fork in the marketing road: Do...

Your website is the cornerstone for marketing your business. It’s a value added tool and it’s actually an internal, external and interactive...

The Fourth of July weekend is often the first really busy weekend in the portable sanitation business calendar. Fireworks shows, parades and...

I was talking to a PRO recently who had been called by users at a public event at all hours of the...

The busy season. Construction is at its peak, you’ve booked multiple special events every weekend and more during the week. You and...

Excellent service is the key to operating any type of business. We all know that to be truly successful, we must provide...

It doesn’t matter what type of business you’re in; people will call you with problems, looking for solutions. Your top marketing person...

If you’ve ever placed an order for a hamburger at a fast-food drive-thru window, you were likely asked, “Would you like fries...

Recently I was negotiating the purchase of a used car. The dealership wasn’t in my area, so I was working with a...

GPS Insight, a technology provider of GPS fleet tracking software, will be hosting a free webinar titled “Increase Customer Service Quality with...