Entries Tagged Customer Service

In a perfect world, your customers would be familiar with every regulation governing their business, and they’d follow those regulations to the...

What’s your big gig for 2015? You know, the ultimate special event you’re serving with your restrooms, upscale restroom trailers or shower...

Launching a business can often seem like a make-or-break moment. Entrepreneurs feel as though their company has to make a splash, or...

Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...

Some companies spend years developing their business — investing in equipment, systems, and people — and then expect the world to naturally...

Despite the best efforts of many in the industry, there’s plenty of evidence that the general public still views the portable restroom...

“You can have everything in life you want, if you will just help enough other people get what they want.” These are...

Small-business owners work hard. They wear lots of hats including accountant, lead salesperson, human resources manager, marketing coordinator, chief mechanic, truck driver...

The promotion of a new women-only restroom-hygiene product crossed my desk the other day. Stand Up is a disposable funnel that allows...

Whether it’s a contract with a high-plains farmer providing facilities for his field hands or a bid for a big-city builder erecting...

In the hectic day-to-day operations of a business it’s not always top-of-mind to step back and really check in with customers as...

It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...

How do you build a successful relationship with special event customers? In today’s tech-savvy world, you might start with a simple “Like”...

Where can you get the ultimate networking experience and insider knowledge on making more money? The Pumper & Cleaner Profit Series event...