Customer Service Articles

Satisfied customers and happy employees are important factors in the success of your company

A Philly restroom company gears up for the Pope's visit in September, drawing on past experience serving huge events

Industry experts share their tips for making the most of your portable restroom business

Mark Snyder attributes his success to putting the customer first and an emphasis on safety

A son brings his business experience back home to run the family company

Being careful about how you communicate with customers can make those interactions go a lot smoother

Two event coordinators give the lowdown on what they look for in a service provider

Actively seeking feedback from customers can increase the three R’s: reputation, rewards and rapport

Providing drivers with a tablet and integrated software is a great way to increase productivity

Selling damage waivers helps protect your inventory and the image of the industry

Knowing state regulations regarding restrooms for workers is an important part of a PRO's job

Send us details about your big upcoming event this summer for a chance to be featured in PRO magazine

Getting through the startup phase is just the beginning. Then comes striving for growth and expansion.

Anticipate. Communicate. Repeat. Learn how to prevent all-out battles from customer conflict.