Customer Service Articles

Providing drivers with a tablet and integrated software is a great way to increase productivity

Selling damage waivers helps protect your inventory and the image of the industry

Knowing state regulations regarding restrooms for workers is an important part of a PRO's job

Send us details about your big upcoming event this summer for a chance to be featured in PRO magazine

Getting through the startup phase is just the beginning. Then comes striving for growth and expansion.

Anticipate. Communicate. Repeat. Learn how to prevent all-out battles from customer conflict.

Savvy customers won’t fall for your old-school advertising tactics. It’s time to embrace change.

A constant industrywide focus on quality service is needed to build the confidence of portable restroom users.

Don't squander valuable time on unproductive efforts. Here are 8 simple ways to promote the portable sanitation industry and advance your business.

And how it could be hurting your business.

Will your event customers pay a little extra for added convenience or a more satisfying user experience?

Careful restroom placement is vital for streamlined service — and customer convenience.

Do your customers only have nice things to say about your company? Think again. Perhaps it’s time to ask.

Don’t let customer complaints ruin your day — or your business. Crank up the customer services and learn from those grievances.