Customer Service Articles

When a customer’s demands cause you to lose money, it’s time to cut ties

It’s your job to guide your customer into making the right placement choices

Not every event will go smoothly, and you need to be prepared to deal with some difficult clients

Train your employees thoroughly on how you want your portable restroom company represented via email and over the phone

Writing thorough contracts shows customers you’re professional and lets them know up-front what to expect from your company

Free emergency cleanings can be part of good customer service but you may be just losing profit

If you don’t thoroughly plan out every detail of your special event service, you’ll end up losing profit

A temporary price discount may start attracting customers when you lose goodwill, but you’ll need to do more to truly repair the damage

Getting customers to review your company online is simple: you just need to ask

These ideas are simple ways to make your business stand out from the competition

These 6 steps help you look at the big picture when it comes to interacting successfully with customers

Adding a variety of coordinated services can boost your business

Trying one of these simple tactics to get feedback can keep you from losing customers