Entries Tagged Customer Service

Marisa and Brian Ferrell believe in being extra diligent when it comes to communicating with their wedding and event clients. It avoids...

Portable restrooms are a must for any large gathering, such as festivals, construction sites and outdoor sports contests. But events can be...

Many portable restroom operators have one thing on their mind when they see construction sites: restroom rentals.But if they’re interested in...

Employee training is not only important to build an outstanding company, but some states also  have training requirements for employees. Whether it...

Community involvement is an area that PROs should not overlook. In today’s world, social media and the internet can easily become the...

Billionaire entrepreneur Richard Branson sent me an email a few years back. I had published an article about the time he...

In spring 2020, Brian Labrie called a portable restroom company to rent a unit while his septic system was being repaired. Before...

AirVote announced its new generation of QR smileys that incorporate both customer feedback and service logging. Initially, AirVote released a separate Service...

About 16 years ago, Anderson Rentals was one of the largest independent portable sanitation companies in Florida, with more than 10,000 restrooms,...

Two of the questions that came in this month involve route unit servicing. In June, our residential and commercial routes are becoming...

With Facebook (now Meta), HomeAdvisor, Angie’s List, TikTok, Twitter, Instagram, Thumbnail and the many other platforms out there that allow clients to...

Building a successful company doesn’t have to be overly complicated. For proof, look no further than Arizona Portables, a fairly new Phoenix-based...

When you run a business, you probably devote some time to training and educating your employees. What’s often overlooked is the need...

We all know the importance of generating new leads and bringing in more business. After all, more customers means more money. But...