Entries Tagged Customer Service

It may seem implausible that a Texas state trooper would suddenly steer his law-enforcement career into the portable restroom industry. But lured...

With 2018 winding down, let’s look back at the 12 portable restroom operators and companies featured in PRO this year. Below you...

With the year coming to a close, it’s time to count down the top 10 stories on www.promonthly.com. Here’s a recap in...

We all know the importance of generating new leads and bringing in more business. After all, more customers mean more money. But...

In 2010 the ABC-TV series Extreme Makeover: Home Edition did a project in Hamburg, Pennsylvania, with the assistance of the local Home...

By now I am sure you have realized that not every customer is a good fit for your business. In the beginning,...

As a business owner, you can’t help but smile when people tell you how much they appreciate your services. By the same...

Has this ever happened to you? During preliminary discussions with a prospective client, the person tells you they’re collecting multiple estimates and...

When you purchase another company, your customer base can double overnight. Through careful planning and strategy, you can easily fold these new...

Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

Maintaining a consistent, up-to-date brand is a universal tenet of business. It’s also one that can often be overlooked in service industries. At...

Many factors go into how a portable restroom company is perceived by the public: customer service, fair pricing, responsiveness and clean equipment....

Welcome to the height of your busy summer special-events season. Hopefully you came out of the holiday weekend unscathed. It’s hot. It’s...

When you work on a big event, you know you are in for long days. Between delivering equipment, setting things in place...