Customer Service Articles

The potential is as big as the Lone Star horizon for scrappy startup Tex-San Site Services.

Alicia and Jared O’Neill lean on a long history of quality service in portable sanitation as they grow Western Site Services

Here are four reasons why you may lose customers and what you can do about it

As the virus continues to spread and affect people's daily routines, here's a look at what it could all mean for your company's operations

This is the first in a two-part series about creative marketing

Don’t let the pricing wars grind you down

Put the loyalty of your best customers to work by developing a growing list of five-star reviews where other folks will see them and hire you, too

The state of portable sanitation is looking good, and our industry is providing vital services to festivalgoers and those in need

Follow these handy reminders on how to build a better customer service culture in your portable sanitation business

Being an attentive listener not only provides you the opportunity to give customers what they want out of a job, but also puts you in a good position to clear up misunderstandings and prevent unrealistic expectations

Help your portable restroom business stand apart by investing in your service technicians

A former Texas state trooper pursues his business ownership dream through successful startup company Texan Restrooms.